We’ll Be In Touch Every Step of the Way
The Support and Training Team is committed to helping guide our customers through each step of the process from initial setup and district adoption, to personalized and ongoing support to ensure Success.
Once you make the decision to go with Castle Learning, it is our mission to provide an easy and quick onboarding process so that you can be up and running in a matter of days. If you forget to send us something we need, no worries! One of our Support Team members will give you a call or shoot you an email to correct the issue and your enrollment will be back on track.
Connecting Teachers and Students in Castle Learning
In order to get teachers and students connected inside of Castle Learning, we have designed our enrollment process to be as easy and secure as possible.
New customers are guided through an easy to use, secure process to share enrollment files to set up teacher and students accounts. Returning customers are guided through an annual process to update teacher and student files in preparation for the next year.
As students move into your district during the year, updated files can be shared and uploaded on an as-needed basis or the process can be automated.
Automated Class Roster Integration
Castle Learning partners with ClassLink and Clever. Once a connection is established through one of these applications, classes within Castle Learning will be updated and user accounts will be provisioned on a nightly basis, eliminating the need for teachers to manually create classes or for administrators to manually add users into the system.
Manual Teacher/Student Enrollment
Through our traditional enrollment process, we work with a designated Enrollment Contact at the district to securely share teacher and student files with Castle Learning for uploading. Once files are uploaded into Castle Learning, teachers can select students from an available list to create their classes. Update files can be shared with Castle Learning throughout the year to ensure student lists are up-to-date.
Through ClassLink, Clever and Google, Castle Learning can provide your district’s teachers and students with Single Sign-On convenience, making it easier and quicker to access.
Teachers can import Castle Learning assignments into Learning Management System applications such as Schoology, Canvas and Google Classroom. The SSO integration between Castle Learning and the LMS allows students to access all of their assignments, in one place, without having to log into multiple applications. Teachers can create classes, distribute assignments, grade and send feedback, and see everything in one place.
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