Thanks for giving us a chance to explain this one. Students and teachers can use their email address as an alternate login ID if they have included their email address on their account. To check whether your account includes your email address:
- Click the link labeled Profile on the Student Center or Teacher Center
- Verify the correct email address on your account, or update the information to include your email address
In addition to using your email address as an alternate login ID, students and teachers can retrieve forgotten login IDs and passwords 24/7 via email by using the Forgot ID/Password link on www.castlelearning.com.