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Castle Software, Inc

USA

Phone: 1-800-345-7606

Email: info@castlelearning.com

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Castle Software, Inc

USA

Phone: 1-800-345-7606

Email: info@castlelearning.com

Connect
  • Facebook
  • Twitter
  • LinkedIn
Castle Software, Inc
  • Why Castle
    • Overview
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    • Administrators
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    • Overview
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Blog

What does the ID/Email field on the login page mean? I entered my email address, but it wasn’t recognized.

Posted on September 30, 2013

Thanks for giving us a chance to explain this one. Students and teachers can use their email address as an alternate login ID if they have included their email address on their account. To check whether your account includes your email address:

  1. Click the link labeled Profile on the Student Center or Teacher Center
  2. Verify the correct email address on your account, or update the information to include your email address

In addition to using your email address as an alternate login ID, students and teachers can retrieve forgotten login IDs and passwords 24/7 via email by using the Forgot ID/Password link on www.castlelearning.com.

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