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Phone: 1-800-345-7606

Email: info@castlelearning.com

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Castle Software, Inc

USA

Phone: 1-800-345-7606

Email: info@castlelearning.com

Connect
  • Facebook
  • Twitter
  • LinkedIn
Castle Software, Inc
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Blog

I am a teacher, and while I was creating one of my classes I couldn’t find a student. What is the best way to tell Castle Learning?

Posted on September 30, 2013

School enrollment information certainly does change, and occasionally students move into a school or district after the enrollment information has been uploaded.

If you cannot locate a student for one of your classes, use the link labeled Notify Support about Missing Students on the Add Students page. You can report multiple missing students on one form by using the plus sign to add another set of fields for student information. When we receive your submission, Castle Learning Customer Support will notify an Administrator account holder at your school or district to approve and assist in creating the account you’re missing.

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