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Support

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“Our commitment to customer satisfaction is our number one priority, and our customer-focused model contributes to our 95% customer renewal rate year after year.”

Support

We realize learning a new software program isn't all that different from the first day on a new campus. Our technical support team are attentive "tour guides" from the moment you enroll, and we're only a phone call, email or online chat session away.

 

Enrollment

Enrolling teachers and students in Castle Learning is only the beginning of the journey. The Castle Learning team is committed to students' achievement, which means we do everything we can to support and empower the teachers and administrators who use our product. To enroll students please refer to our Enrollment page.

 

Training

Your success - and the success of your students - is our number one priority. Our mission is to provide our customers with flexible and continuous staff training. We want our teachers to become Castle Learning experts; our training workshops and short video tutorials make that possible, providing ample support and reinforcement along the way.

 

We offer Flexible & Continuous Onsite, Video and Webinar-Style Staff Training

 

There are a Variety of Trainings Sessions for teachers, administrators and turn-key trainers.  

 

Onsite Training

Castle Learning offers onsite training when at least 10 or more teachers and 90 minutes are available for the workshop. A training session can be scheduled before and after school, during the day (planning periods, sub rotation), summer break and on staff development days.

 

Video Tutorials

Want to get started right away? Watch the Castle Learning video tutorials. The pre-recorded short videos allows the teacher to independently learn Castle Learning.

 

Webinars   

 

Customized Webinars - allows for a Castle Learning trainer to conduct a 30-90 minute personalized virtual session just for you.

 

Webinar Catalogallows a teacher to register through a course offerings and attend a 30-45 minute virtual session with a Castle Learning trainer.

 

Get Help Now
  • support-time.pngMonday-Friday 8am-8pm EST
  • support-phone.png1-800-345-7606
  • support-email.pngsupport@castlelearning.com
  • support-chat.pngMonday - Friday, 8am - 8pm EST: Our support team is available for individualized, one-on-one support! Sign in to your Castle
    Learning Online account and look for the “Live Chat” button.

 Not a customer yet?

 CLICK HERE TO GET STARTED
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Enrollment

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Professional
Development

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Video Tutorials 

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Webinars